When a paramedic found himself reading too many stories about the abuse encountered by his colleagues, he decided it was “time for a morale boost” and started a campaign to get people sharing happier experiences.
“Sometimes, it’s hard to remember that most people are really appreciative of what we do every day,” Rob Moore explained.
The paramedic has been working for the West Midlands Ambulance Service in Birmingham for more than four years.
Last week, one of his colleagues found a note left on an ambulance telling them not to block a driveway.
And over the weekend, footage emerged online appearing to show a driver hurling abuse at a paramedic.
So Rob started #BlueLightHappy with a plea on Twitter for “stories of people doing nice things” – to “show people do care” about the emergency services’ work.
His efforts sparked a flurry of responses – some from grateful members of the public and others from first responders themselves, recalling heartfelt letters, emails and gestures aimed their way.